Information for EU and Norway customers

***The following information applies to EU and Norway customers only. For rest of world orders import rules are the same as they were prior to 2021.***

From 1st July 2021, Norway customers and EU customers from certain member states can now order through the Statuesque Miniatures Etsy shop. By ordering through Etsy, you can pay VAT at checkout, avoiding additional costs and fees before delivery.

For EU customers:

• For all orders under 150 Euro, Etsy will collect VAT at checkout, at your country's rate.
• There should be no additional 'handling fees' from your postal service for the following countries: Austria, Belgium, Bulgaria, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain, Sweden.
• For all other countries, please check the information provided by your local postal services as additional fees and procedures may be applied before delivery is made. The links listed below may provide some assistance.
• For orders over 150 Euro, Etsy will not collect VAT, and VAT, handling fees and potentially duty will be collected by your postal service before delivery is made.

For Norway customers:

• Etsy will collect VAT at 25% at checkout on all orders.
• There should be no additional 'handling fees' from your postal service.

Statuesque Miniatures is not UK VAT registered - no UK VAT is included in either the Statuesque shop prices or the Statuesque Etsy prices.

As the customs procedures put in place by the EU in July 2021 now seem to be working smoothly, I have removed the option for EU customers to order via the Statuesque Miniatures shop. In my experience, you are better off ordering via Etsy as packages for which VAT has not been paid at checkout are now occasionally being rejected at the border. 

For your information, if VAT is not paid at checkout, EU customers should expect:

• VAT being levied at your local rate and collected by your local postal or delivery service.
• A handling fee being levied and collected by your local postal or delivery service. See down the page for details of potential fees.

It is the customer's role to be aware of any charges that may be due on import into your respective countries.

• Do not order in expectation of avoiding these cost - the EU import system is being streamlined to handle the collection of more VAT charges.
• Do not ask me to undervalue packages on customs declarations, nor to mark them as 'gifts' - all Customs Declarations will be correctly completed by myself.
• Do not expect VAT to be deducted when you place an order with Statuesque Miniatures - Statuesque is not VAT registered therefore VAT is not paid at the point of sale by any customer. VAT may still be levied on import into your country.

The threshold at which duty would be charged is 150 Euro. All Statuesque Miniatures products are exported under the TARIC code 95030099 and are manufactured in the UK, so should avoid import duty to the EU. Please check your local information if you intend to place an order for 150 Euro or more.

If you reject a VAT and handling fee charge from your postal or delivery service and the order is returned to me, a refund will be given - minus shipping costs - when the package arrives back with me. But please don't order if you don't want to pay the VAT and handling fees - it will just cost me time and money.

I'd like to thank all my EU and Norway customers for their support over the years and I hope the Statuesque Miniatures Etsy shop will allow you to order  with confidence that there won't be any unpleasant extra costs. If you have any questions, please don't hesitate to get in touch.

Information on potential fees from your postal service on import into EU

Austria:

• No fees if VAT paid at checkout through Etsy.
• Fees from 5 euro if VAT not paid at checkout.
• Link to information at post.at.

Belgium:

• No fees if VAT paid at checkout through Etsy.
• Fees from 15 euro if VAT not paid at checkout.
• Link to information at bpost.be.

Bulgaria:

• No fees if VAT paid at checkout through Etsy.
• Fees from 3.90BGN if VAT not paid at checkout.
• Link to information at bgpost.bg.

Croatia:

• There appear to be fees of 18.50HRK if VAT paid at checkout through Etsy.
• Fees from 18.50HRK if VAT not paid at checkout.
• Link to information at posta.hr.

Cyprus:

• There appear to be fees of 3.50 euro if VAT paid at checkout through Etsy.
• Fees from 3.50 euro if VAT not paid at checkout.
• Link to information at cypruspost.post.

Czechia:

• There appear to be fees from 97CZK if VAT paid at checkout through Etsy.
• Fees from 97CZK if VAT not paid at checkout.
• Procedures should be followed by the customer - the ceskaposta.cz for details.
• Link to information ceskaposta.cz.

Denmark:

• No fees if VAT paid at checkout through Etsy.
• Fees from 160DKK if VAT not paid at checkout.
• Link to information at postnord.dk.

Estonia:

• There appear to be fees of 2.35 euro if VAT paid at checkout through Etsy.
• Fees from 2.35 euro if VAT not paid at checkout.
• Link to information at omniva.ee.

Finland:

• No fees if VAT paid at checkout through Etsy.
• Fees from 2.90 euro if VAT not paid at checkout.
• Link to information at posti.fi.

France:

• No fees if VAT paid at checkout through Etsy.
• Fees from 2 euro if VAT not paid at checkout.
• Link to information at laposte.fr.

Germany:

• No fees if VAT paid at checkout through Etsy.
• Fees from 6 euro if VAT not paid at checkout.
• Link to information at deutschepost.de.

Greece:

• Unknown at this time if fees are applied if VAT is paid at checkout through Etsy.
• Fees unknown if VAT not paid at checkout.
• Link to information at elta.gr.

Hungary:

• Fees from 399HUF if VAT paid at checkout through Etsy.
• Fees from 399HUF if VAT not paid at checkout.
• Link to information at posta.hu.

Ireland:

• No fees if VAT paid at checkout through Etsy.
• Fees from 3.50 euro if VAT not paid at checkout.
• Link to information at anpost.com.

Italy:

• No fees if VAT paid at checkout through Etsy.
• Fees unknown if VAT not paid at checkout.
• Link to information at poste.it.

Latvia:

• There appear to be fees of 1 euro if VAT paid at checkout through Etsy.
• Fees from 1 euro if VAT not paid at checkout.
• Link 1 to information at pasts.lv. Link 2 to information at pasts.lv.

Lithuania:

• No fees until 1st October 2021 if VAT paid at checkout through Etsy.
• 1 euro fee from 1st October 2021 if VAT paid at checkout through Etsy.
• Fees from 3 euro if VAT not paid at checkout.
• Link to information at lietuvospastas.lt.

Luxembourg:

• No fees if VAT paid at checkout through Etsy.
• Fees from 5 euro if VAT not paid at checkout.
• Link to information at post.lu.

Malta:

• No fees if VAT paid at checkout through Etsy, unless additional information is requested by customs (2 euro fee).
• Fees from 1.50 euro if VAT not paid at checkout.
• Link to information at maltapost.com.

Netherlands:

• No fees if VAT paid at checkout through Etsy.
• Fees from 4 euro if VAT not paid at checkout.
• Link to information at postnl.nl.

Poland:

• Fees from 8.50PLN if VAT paid at checkout through Etsy.
• Fees from 8.50PLN if VAT not paid at checkout.
• Link to information at poczta-polska.pl.

Portugal:

• No fees if VAT paid at checkout through Etsy.
• Fees from 2 euro if VAT not paid at checkout.
• Link to information at ctt.pt.

Romania:

• Unknown at this time if fees are applied if VAT is paid at checkout through Etsy.
• Fees from 8RON if VAT not paid at checkout, ie purchase on Statuesque webshop. 
• Link to information at posta-romana.ro.

Slovakia:

• There appear to be fees of 2 euro if VAT paid at checkout through Etsy.
• Fees from 2 euro if VAT not paid at checkout.
• Link to information at posta.sk.

Slovenia:

• Unknown at this time if fees are applied if VAT is paid at checkout through Etsy.
• Fees unknown if VAT not paid at checkout.
• Link to information at posta.si.

Spain:

• No fees if VAT paid at checkout through Etsy.
• Fees unknown if VAT not paid at checkout.
• Link to information at correos.es.

Sweden:

• No fees if VAT paid at checkout through Etsy.
• Fees from 75SEK if VAT not paid at checkout.
• Link to information at postnord.se.

A note to other manufacturers: If you copy and paste the information provided here, please credit the information to Andrew Rae and provide a link to www.statuesqueminiatures.co.uk. Thanks!